Technical Issues/Account Access
Visit the FSA ID log in(link is external) page here, click “Manage My FSA ID” tab and then click “Forgot Username” or “Forgot Password” to attempt recovery of your login credentials online. You can choose to have the system send security codes to your email or phone number or answer the challenge questions.
If the phone number and/or email you have on file is no longer valid and/or you forgot the answers to your security questions, call the Federal Student Aid Information Center at 1-800-433-3243 or for other contact options, visit studentaidhelp.ed.gov
I Don’t Have The Same Phone Number Or Email Address As When I First Set Up My FAFSA Account And I Forgot The Answers To The Security Questions, So I Cannot Recover My Password Online. What Can I Do?
Call the Federal Student Aid Information Center at 1-800-433-3243 or for other contact options, visit studentaidhelp.ed.gov/